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Other Classifications Of Information Systems

Other Classifications Of Information Systems

(i) EXPERT SYSTEMS

An expert system is a knowledge-based information systems; that is, it uses its knowledge about a specific area to act as an expert consultant to users. The components of an expert system are a knowledge base and software modules that perform inferences on the knowledge and offer answers to a user’s questions. Expert systems are being used in many different fields, including medicine, engineering, the physical sciences, and business. For example, expert systems now help diagnose illnesses, search for minerals, analyze compounds, recommend repairs, and do financial planning. Expert systems can support either operations or management activities.

(ii) KNOWLEDGE MANAGEMENT SYSTEMS

Knowledge Management systems (KMS), Workers create, organize, and share important business knowledge wherever and whenever it is needed. For example, many knowledge management systems rely on Internet and intranet Web sites, knowledge bases, and discussion forums as key technologies for gathering, storing, and disseminating business knowledge. In this way, knowledge management systems facilitate organization learning and knowledge creation and dissemination within the business enterprise.

(iii) STRATEGIC INFORMATION SYSTEMS

The strategic role of information systems involves using information technology to develop products, services, and capabilities that give a company strategic advantages over the competitive forces it faces in the global marketplace. This creates strategic information system, information systems that support or shape the competitive position and strategies of an enterprise. So a strategic information system can be any kind of information systems (TPS, MIS, DSS, etc.) that helps an organization gain a competitive advantage, reduce a competitive disadvantage, or meet other strategic enterprise objectives.

(iv) BUSINESS INFORMATION SYSTEMS

As a future managerial end user, it is important for you to realize that information systems directly support both operations and management activities in the business functions of accounting, finance, human resource management, marketing, and operations management. Such business information systems are needed by all business functions.

For example, marketing managers need information about sales performance and trends provided by marketing information systems. Financial managers need information concerning financing costs and investment returns provided by financial information systems.

(v) INTEGRATED INFORMATION SYSTEM

It is also important to realize that information systems in the real world are typically integrated combinations of several types of information systems we have just mentioned. That’s because conceptual classification of information systems are designed to emphasize the many different roles of information systems. In practice, these roles are integrated into composite or cross-functional information systems that provide a variety of functions. Thus, most information systems are designed to produce information and support decision making for various levels of management and business functions, as well as do record keeping and transaction processing systems.